OUR COVID-19 SPECIAL NOTICE

 

Effective Thursday March 26, 2020

 

People are not getting it....stay inside unless you need an essential item.

 

Yes, appliances are essential if your current ones are not working.

 

Here at Ray James Appliance we are here to help.

 

If your appliance is not working and you need service or need to purchase new please contact us by email: rayjamesservice@gmail.com

 

OR

 

visit us at www.rayjamesappliance.com

 

All purchases of essential items only will be by appointment only.

 

COVID 19 is a very serious virus therefore we are also forced to suspend our delivery service to keep our delivery guys safe & healthy.

 

Appliances will be available for pick up only at a scheduled time.

 

Sorry for the inconvenience but we feel this is necessary to keep our customers and our staff safe & healthy.

Whirlpool Warranty Service 1-800-807-6777

 

Frigidaire Warranty Service 1-800-265-8352

 

Fisher & Paykel Service call Lincoln Appliance 905-646-5570

 

AVU Extended Warranty 1-866-265-8888 Ext. 119

 

 

Please note that servicers are only servicing essential items at this time.

 

WE WILL BE REOPENING IN TWO WEEKS AS LONG AS THE SPREAD OF THIS VIRUS IS UNDER CONTROL.

 

Follow our page on facebook for further updates

 

 

Sincerely,
Ray James Management & Staff

 

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RAY JAMES APPLIANCE SALES & SERVICE
3701 PORTAGE RD
TOWN & COUNTRY PLAZA
NIAGARA FALLS, ON
L2J 2K8

 

 

March 18, 2020

 

To Our Valued Customers,

Keeping you and our colleagues safe is a top priority, so we wanted to share the steps we’re taking in response to coronavirus. With information from the Centers for Disease Control and Prevention (CDC), we’re developing preventative measures to maintain a clean, healthy environment in our locations.

First and foremost, we’ve ramped up cleaning efforts. Locations are cleaned daily, with sanitizing solutions used in high-touch, high-traffic areas. We also have our colleagues cleaning key areas throughout the day, and we’re sending additional supplies they can use.


Second, we are asking our customers & colleagues who aren’t feeling well or have travelled out of Ontario to refrain from coming into the store or schedule a delivery for a product you have purchased. Once you are well & the 14 day self isolation has passed we will be happy to deliver your product.

 

We can help you purchase the product you are looking for by email or phone please go to our website www.rayjamesappliance.com and contact us.


As always, we’re grateful for the opportunity to serve you. Rest assured, we’re doing everything in our power to provide a safe shopping experience for our customers and a healthy environment for our colleagues and communities.


Sincerely,
 

Ray James Appliance